Careers at PC Corp

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“PC Corp delivers IT the way it is best delivered: driven by small, nimble and highly-skilled teams of customer focused, proactive individuals.”

Our staff are the source of PC Corp’s success! We believe in the magic of collaboration and as such, we foster an environment where employees have a say in decisions that maximize our collective impact in driving our business.  We have created a culture where it’s fun to come to work. You are surrounded by talented people who will help you and challenge you to level up every day.

WE OFFER:

Competitive Compensation – Medical/Dental/Vision Insurance – Employee Referral Award Program Employee Purchase Plans – Paid Vacation Days – Paid Sick Days – Health Club Membership Incentive – Employee Assistance Program – Milestone Service Awards – Community Involvement Activities – Sponsored Parking/Public Transit – Service Recognition Program – Training Opportunities

Get your game face on and join us!

 

Current Openings:

EDMONTON:

Technology Consultant – Managed Services

We are offering a full-time, permanent opportunity in the position of Technical Consultant – Managed Services. In a nutshell, the job is tech support and people support.  You’ve got to be great at it and it won’t always be easy.  But if you’re a problem solver, resourceful, ask questions, are empathetic, and enjoy having genuine human conversations, you may have just found a role that fits you.  We are looking for:

The Technical Stuff:

Most Important

  • 7+ years of experience in Managed Services or as a dedicated IT Support Administrator
  • Strong troubleshooting skills and experience in an advanced Services Support role (Intermediate-to-Senior)
  • Interest in developing and executing on standards to help make the department excel against the competition
  • Good understanding of ITIL processes and their purpose
  • Experience with Professional Services Automation (i.e. Autotask) and Remote Monitoring and Management (i.e. Solarwinds) tools
  • Current Microsoft certifications either under the Office 365 (MCSA) or Server technologies (MCSE)

Experience that would bring a big advantage

  • Networking configuration, management and support (remote access, network edge, wireless, routing and switching technologies) using Cisco, HP Aruba, and/or Meraki network infrastructure
  • Windows Active Directory services
  • Windows desktops and Windows-based servers
  • Virtualization technologies (like Microsoft, VMware, Citrix)
  • Configuring, migrating, upgrading, and supporting communication technologies (like on premise Exchange infrastructure, Office 365, VoIP, and Skype for Business)
  • Security assessment and remediation
  • Designing, implementing and supporting storage infrastructure, including NFS, iSCSI, FC and newer technologies
  • Mobile Device Management technologies
  • Support of Hyper-Converged Infrastructure technologies
  • Cloud technologies and platforms like Microsoft Azure and Amazon AWS
  • Linux
  • Mac

Certifications that would provide an advantage

  • Citrix
  • HPE
  • VMware
  • Cisco CCNA

Important Soft Skills:

  • Strong interpersonal and customer service skills.  Someone who is comfortable and enjoys working directly with clients, resolving issues, and who is at ease in an environment where we collaborate and contribute with multiple teams
  • Likes to teach.  Likes to learn
  • Interested in engaging to develop and strengthen our Managed Services team ongoing
  • Articulates technical information in a manner that is easy to understand by non-technical clients and staff
  • Communicates well, both written and verbal
  • Effective problem solver with the ability to ‘think outside the box’ when troubleshooting
  • Proactive and
  • Strong time management and organizational skills
  • A desire to continuously learn and improve through both a) work experience and b) training – both at work and in your personal time as certifications are a must in our industry
  • The ability to work well within a team
  • Independent, with a track record of completing designated tasks with minimal supervision
  • A clean and valid class 5 driver’s license
  • Willingness to be an active participant of a weekly on-call rotation

How to Apply:

Tell us a bit about yourself and why you’d fit in with our team. Please send us your resume and a cover letter to careers@pccorp.com

Thank you to all applicants for your interest in working with PC Corp.  We will be in contact with shortlisted candidates.