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Key Performance Metrics to Consider When Selecting a Managed Services Provider for IT Support

Not having access to their technology is a significantly expensive experience for organizations. For example, a recent report highlighted that during a distributed denial-of-service (DDoS) attack, businesses lost an average of $6,130 per minute of downtime.  However, no matter the cause, the consequences of downtime on your infrastructure extend beyond financial losses. To help mitigate…

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Five IT Support Strategies to Counter Social Engineering Attacks and Strengthen the Weakest Link in Your Cybersecurity

The Golden Corral, an American restaurant chain, recently announced a data breach that exposed the sensitive data of more than 180,000 past and present employees and stakeholders. Similarly, a cyberattack in Hamilton, Ontario has significantly disrupted city services, limiting resident access. Unfortunately, these types of negative consequences are affecting a growing number of individuals and…

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How to Leverage the Different Types of VPNs to Boost Your Network Security

The recent cyberattack at the RCMP shows that no one is immune to facing the risks of operating in an environment fraught with constant cyber threats, not even major security-focused government institutions. Although that case thankfully didn’t have a severe outcome, bad actors have the potential to disrupt our online activities and expose sensitive information…

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