Proactive Managed I.T. Services for Alberta Organizations

Discover your local partner for building a stable and reliable IT ecosystem that supports your business success.

The Urgent Need for a Resilient I.T. Foundation in Alberta

These days, many evolving factors shape your organization's technology and regularly require you to take a fresh, forward-thinking approach to its management and protection. In your immediate environment, there’s changing workplace dynamics, employee expectations, and technology advancements. And then on a broader scale, you also face economic fluctuations, new cybersecurity threats, and new government regulations. If not managed effectively, those forces could significantly destabilize your operations.

In response, you need an IT infrastructure that balances your productivity with creating a strong cybersecurity posture. Yet, creating the appropriate digital workspace that aligns with industry standards requires significant expertise, time, and attention.

When you work with PC Corp, you get access to experienced professionals who understand what it's like to work in this province. We prioritize getting to know you and what your business needs so that you receive IT solutions designed to reflect the unique challenges of steering a business in Alberta. Whether you're seeking managed IT services in Calgary or a tailored approach in other areas, our experts are here to take strategic action that positions you for success in a way only local insight can provide.

Why Local I.T. Expertise Makes a Difference for Alberta Organizations

As a provider who has worked with your neighbours for more than 40 years, we have become skilled at creating stable, efficient ecosystems that work with your circumstances. We’ve also seen that relying on solutions tailored to the practical realities of operating in this province will help your organization make the most of its IT investment.

Our team brings both technical knowledge and an in-depth understanding of the province's industry-specific demands, regulatory requirements, and connectivity challenges.

And because we have two offices located in Edmonton and Calgary, it's easy for us to visit you to resolve any issues if that's necessary for your situation. Our proximity means we're readily available to provide personalized service and faster response times, while also developing a long-lasting relationship with you. Whether you’re in need of managed IT services in Edmonton or expert IT support unique to your business, you'll always know your IT is being managed by professionals who are fully invested in your success.

Our Approach to Managed I.T.

Our friendly team wants to empower Alberta organizations with robust managed IT services, so they can succeed in a competitive and uncertain environment. We are dedicated to optimizing your IT infrastructure so it can handle whatever comes your way.

PC Corp accomplishes this through a four-part framework:

Centralized Services

We provide continuous support to enable an IT infrastructure that operates like a well-oiled machine, allowing you to focus on what you do best. For example, our specialists will conduct various scheduled monitoring and maintenance activities that ensure efficiency and prevent disruptive issues. These include 24/7 systems monitoring, regular network maintenance and remediation, security and application patching and updates, system-wide verifications, and comprehensive network performance reporting.

With our prevention-focused mindset, you can have peace of mind knowing that your IT systems are in capable hands, supporting your excellence right here in Alberta.

Client Support Services

When there's an issue, this team swiftly resolves it so your staff can work without significant interruptions. It's easy to engage them and remotely support a ticket, whether it's through email or our Client Access Portal. For urgent matters, you can call our service desk for even more prompt assistance.

We aim to keep the resolution process transparent. You'll also always receive clear documentation and ticket-tracking notifications no matter how you first consult with us. And with our pre-established Service Level Objectives (SLOs), your Alberta business can rely on predictable response times for common problems.

Advanced Security

PC Corp is ready to help local businesses address their security vulnerabilities, including within their tools like hardware and software, as well as in the way their staff behaves on a day-to-day basis.

We provide a robust defense beyond the standard protections in most environments. Of course, we implement essential measures like antivirus software, spam filters, and firewalls. However, we also enhance these basics by introducing cutting-edge solutions such as Endpoint Detection and Response (EDR), DNS and content filtering, and a secure password manager.

To strengthen your cybersecurity posture even further, our end-user security awareness training transforms your staff into human firewalls who can recognize and thwart security threats.

vCIO Experience

With this aspect of our managed IT services, Alberta organizations can benefit from the tactical insight a Chief Information Officer typically provides. This executive is typically responsible for aligning an organization's IT strategy with its business goal so that their employees use technology that's current, secure, and effective.

We assign you a dedicated account team who will take the time to understand your unique circumstances. Then, they collaborate with you to develop a comprehensive technology strategy. You get access to a team of experts who together will tackle high-level tasks such as technology steering, strategy and project planning, risk alignment, operational budgeting and regular technology reviews, all with you at the center of the conversation.

Managed I.T. Tailored to Our Province’s Key Industries

PC Corp has extensive experience managing the IT of businesses and organizations across multiple Alberta industries, including small businesses, government agencies, large enterprises, and educational institutions.

Regardless of your organization's focus, you require technology solutions that seamlessly integrate with your processes and empower you to serve your stakeholders to your best ability. Thanks to our long-term partnerships with many organizations, we've developed the expertise to understand how these sectors should build and maintain their IT environment for security and efficiency.

The Benefits of Trusting Us with Your I.T. Management

Your organization deserves the freedom from worry that comes with secure and stable technology.

Partnering with us means accessing a dedicated team with the skills and knowledge to establish a robust IT infrastructure. Our approachable team is also always willing to keep you involved in IT projects and educate you so it's easy for you to use your tools and systems. We prioritize honesty and open communication at all stages of developing a proactive strategy to address your challenges.

Your success drives our work, and we are committed to supporting your organization as you navigate your digital workspace.

Experience worry-free, forward-thinking I.T