Managed I.T. Services

In a virtualized technical environment, ALL key network activity is centrally performed.  This delivers immeasurable impact to productivity, efficiency, and responsiveness.  It provides the ability to rapidly respond to security threats enabling more effective business continuity and disaster recovery.  Applications and resources can be provisioned at a vastly faster rate than with the physical counterparts. By reducing single purpose hardware requirements, an organization can reduce capital and operating costs.  The list of benefits goes on.

Sleep soundly at night knowing one of the most critical assets of your business, your data, is protected.  Whether in the cloud or replicated to a secondary site, managed backup provides that very needed second level of protection against malware and ransomware.  It is a key element in planning for business continuity and delivering to compliance.  It is, in other words, your business insurance.

Acting as the hub of all service communication, Service Desk delivers support to issues arriving via our client portal, email or telephone.  It initiates first level support activity efficiently providing answers and solutions, and, where required, deploys on-site and escalation services as needed.  Service Desk is your gateway to our team of technical specialists.

In a world where hackers seem to be one step ahead, it has never been more urgent to protect your company and sensitive data.  Strong systems protocols and protections are your business’ best defence.  This takes a combination of security measures from locking down your network, installing anti-malware protection, and safeguarding your data, overseen by a comprehensive cyber security policy, do you ensure that your business is protected.

Your network is monitored 24×7.  Activity takes place in and out of business hours to ensure systems run smoothly without hindering your staffs’ performance.  Proactive notifications advice of bottlenecks and risk.  Detailed reporting, including warranty expiration, assist capacity planning for better future performance.  The objective is to ensure we resolve possible issues before they happen.

Maintaining current networks has become a complex job that today is best done with the assistance of well-directed automated tools.  To best maximize business off-hours, daily runs of pre-approved patches and updates are delivered to your environment in the early hours of the morning, before anyone is at the office.  This maintains your network in best possible form.  Reporting reflects the activity and results for your inspection.